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I receive a  message after calculation a ps in pi expert.

The message is   microsoft virtual C++ runtime library

   Runtime error

   This application has requested the runtime to terminate it in

   an unusual way.

  Contact family support 

Is there anyone who can help me?



Hi Zjaakco


Usually uninstalling and reinstalling the software helps when this error occurs.


If not: 


Can you tell me which version of PIExpert you are using?  

Does it happen with PIXLS, or PIExpert or both? 

When is this error showing up? Is it when you start the software?